Title: The Only Thing That Matters Bringing the Power of the Customer into the Center of Your Business
Author: Karl Albrecht
ISBN: 0887305415
Publisher: Harper Business
Publication Date: 1992
Binding: Hardcover
Condition: Very good
Comments: First Edition. shelf wear to dust jacket, slight scuffs on covers, pen marks on blank page
http://booksnthings.ecrater.com
